Terms and Conditions - Vibe Wear Hub

Effective Date: July 2025

Welcome to Vibe Wear Hub. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using this website (https://vibewearhub.com), you agree to comply with the following terms. Please read them carefully.

1. Overview

Welcome to Vibe Wear Hub. This website is operated by Vibe Wear Hub LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Vibe Wear Hub. These Terms and Conditions (“Terms”) govern your access to and use of our website (https://vibewearhub.com), including any related services, content, and purchases made through the site.

By visiting our site and/or purchasing from us, you are engaging in our “Service” and agree to be legally bound by these Terms, including our Privacy Policy, Return & Refund Policy, and any other terms referenced herein or accessible via hyperlink. If you do not agree to these Terms in full, you should not access the website or use our services.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the site after changes are posted constitutes acceptance of those changes.

2. Online Store Terms

By using our website and placing orders, you represent that you are at least the age of majority in your jurisdiction or have obtained the necessary legal consent to do so.

You agree not to use our products or services for any unlawful or unauthorized purpose. This includes, but is not limited to, violating intellectual property rights, using the site to commit fraud, or engaging in prohibited commercial activities.

We reserve the right to refuse service, cancel orders, or terminate your access to our site at any time and for any reason, including but not limited to violations of these Terms.

3. Product and Order Policy

All items available for sale on Vibe Wear Hub are fulfilled via a print-on-demand (POD) model in partnership with Printify and their network of production providers. This means:

Each item is made specifically for you once your order is placed.
We do not hold inventory or offer mass-produced goods.

Please Note:

Orders are sent to production immediately and cannot be canceled, modified, or refunded once confirmed.
Carefully review product descriptions, mockups, and size charts before placing an order.
Because each item is custom-made, slight variations in print placement, color calibration, or garment fit may occur and are not considered defects.

4. Shipping Policy

Currently, Vibe Wear Hub only ships orders within the United States.

Processing Time:
2–4 business days after order placement. This is the time required to prepare your item for shipment.

Shipping Time:
3–6 business days depending on your location and the fulfillment partner assigned.

Estimated Delivery Window:
5–10 business days total from the time you place your order.

Please note:

If your order is marked as delivered but you did not receive it, please contact the carrier first. Then contact us at [email protected] if the issue persists.

Delivery timelines are estimates and may vary due to high order volume, carrier delays, or unforeseen circumstances.

Tracking information will be provided via email once your order ships.

5. Refund Guarantee – Returns & Exchanges

At Vibe Wear Hub, we are committed to delivering high-quality products and a smooth shopping experience. We offer a 30-day conditional refund or replacement policy from the date of delivery under specific circumstances.

✅ Eligible Cases for Refund or Replacement:

The item arrived damaged, stained, or defective.
The item you received is incorrect (wrong size, color, or design).

❌ Not Eligible for Refund or Return:

Wrong size ordered by the customer.
Buyer’s remorse or change of mind.
Minor variances in color tone, image placement, or print alignment that are inherent to the print-on-demand process.

To Request a Return or Exchange:

Contact us at [email protected] within 30 days of receiving your item.
Include your order number, a description of the issue, and photos clearly showing the problem.
If approved, we will either:
- Issue a replacement at no additional cost, or
- Provide a full refund to your original payment method.

Note: As all products are custom-made to order, we cannot accept general returns or exchanges unrelated to quality or fulfillment issues.

6. Billing and Account Information

We reserve the right to refuse, limit, or cancel any order placed with us. This may include orders placed under the same customer account, using the same credit card, or with the same billing and/or shipping address.

In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all orders made at our store.
You agree to promptly update your account and other information, including your email address and payment details (credit card numbers and expiration dates), so that we can complete your transactions and contact you as needed.

For more details, please refer to our Return & Refund Policy and Shipping Policy.

7. Third-Party Tools

We may provide you with access to third-party tools or platforms which we neither monitor nor control, and over which we have no influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party providers.

In the future, we may also offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

8. Third-Party Services and Links

Certain content, products, or services available through our Service may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of these sites and do not warrant or assume any liability or responsibility for any third-party materials, websites, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content made available on third-party websites.
Please carefully review the third party’s policies and practices before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party..

9. Tools and Features

We may provide you with access to third-party tools that facilitate certain functionalities within our website, such as payment processing, customer support, order tracking, or content display (e.g., payment gateways like PayPal, chat tools, social media plugins, or traffic analytics).

These tools are not under our control and are provided “as is” and “as available” without any warranties. By using them, you acknowledge that you do so at your own risk and that Vibe Wear Hub is not responsible for the content, performance, or privacy practices of these external services.

We recommend reviewing the terms of service and privacy policies of each third-party provider before engaging with their services through our site. We are not liable for any damage or loss resulting from the use of external tools accessible through our store.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. By using our website and services, you consent to the collection, use, and disclosure of your information as described in that policy.

We collect and process personal data such as your name, email address, shipping details, and payment information only to fulfill orders, provide support, and improve your experience. All payment transactions are securely processed by third-party providers (e.g., Stripe, PayPal), and we do not store your full payment details on our servers.

If you have any questions regarding how your personal information is handled, please refer to our Privacy Policy or contact us at: [email protected].

11. Errors, Inaccuracies and Omissions

Occasionally, there may be information on our website or within the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after an order has been submitted).

We do not undertake any obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be interpreted as indicating that all information in the Service or on any related website has been modified or updated.

12. Prohibited Uses

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service, any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13. Intellectual Property Rights

All content on this website—including but not limited to logos, brand names, product designs, graphics, images, text, layout, and software—is the intellectual property of Vibe Wear Hub or its licensors, and is protected by copyright, trademark, and other applicable intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, modify, distribute, or exploit any portion of the website or its content without express written permission from us.

You are granted a limited, non-exclusive, and revocable license to access and use the website for personal, non-commercial purposes only.

Any unauthorized use of our intellectual property will be considered a breach of these Terms of Service and may result in legal action.

Some visual assets, such as mockups or tools, may be provided by third-party services (e.g., Printify, Shopify, or other partners) and remain the property of those third parties. Their use is subject to the terms of their respective platforms.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without prior notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Vibe Wear Hub, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation:
loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages—whether based in contract, tort (including negligence), strict liability or otherwise—arising from your use of the service or any products purchased using the service, or for any other claim related in any way to your use of the service or any product.
This includes, but is not limited to, any errors or omissions in any content, or any loss or damage incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Vibe Wear Hub and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

your breach of these Terms of Service,
your violation of any law or the rights of a third party,
or your use of the site, services, or products in any unauthorized or unlawful manner.

This indemnification obligation survives the termination of these Terms of Service and your use of our website and services.

16. Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable under applicable law, such provision shall nonetheless be enforceable to the fullest extent permitted, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of any other remaining provisions, which will continue in full force and effect.

17. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or by ceasing use of our website.

We may also terminate this agreement at any time without notice if, in our sole judgment, you fail to comply with any term or provision of these Terms of Service. In such case, you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our services (or any part thereof) accordingly.

18. Entire Agreement

These Terms of Service, along with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and Vibe Wear Hub, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals—whether oral or written—between you and us (including, but not limited to, any previous versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Failure by us to enforce any right or provision under these Terms will not be considered a waiver of those rights.

19. Governing Law

These Terms of Service and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of the United States, specifically the laws of the State of Delaware, without regard to its conflict of law provisions.

Any disputes arising from or relating to your use of the site, services, or products shall be subject to the exclusive jurisdiction of the courts located in the State of Delaware, United States.

By using this site, you agree to submit to the personal jurisdiction of such courts and waive any objection based on venue or forum non conveniens.

20. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and revisions on our website.
It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

21. Contact Information

If you have any questions, concerns, or requests related to these Terms of Service, you can contact us at:

📩 Email: [email protected]
🌐 Website: https://vibewearhub.com

We aim to respond to all inquiries within 2–3 business days.