1. Who we are
This Privacy Policy applies to the online store Vibe Wear Hub (“we”, “our”, or “us”) accessible via https://vibewearhub.com. We are an international e-commerce platform operating exclusively online, offering apparel and related accessories to customers worldwide.
2. Information We Collect
2.1 Information You Provide
We may collect personal information you provide to us directly, including:
- Contact details: name, address, email, phone number.
- Account credentials: username, password.
- Order data: billing/shipping address, payment details (processed securely via third-party providers), and order history.
- Communications: customer support inquiries, comments, or feedback.
2.2 Comments
When visitors leave comments, we collect the data in the comment form, the visitor’s IP address, and browser user agent string to detect spam. An anonymized hash of your email may be sent to Gravatar to check if you use it (see Gravatar Privacy Policy).
2.3 Media Uploads
If you upload images, avoid including embedded location data (EXIF GPS). Other users may download and extract location data.
2.4 Automatically Collected Data
We collect technical data including:
Cookies and tracking identifiers
IP address
Browser and device type
Operating system
Time of visit and pages viewed
3. Cookies and Tracking Technologies
We use cookies to:
- Maintain session status
- Remember user preferences
- Enhance user experience
- Track analytics for site performance
Cookies may be:
- Session cookies, deleted after your session ends.
- Persistent cookies, stored on your device for a set period.
Specific Uses:
- Comment cookies save your name/email for future use (1-year duration).
- Login page sets temporary cookie (discarded upon browser close).
- Login/session cookies last 2 days; “Remember Me” lasts 2 weeks.
- Post edit cookies expire after 1 day.
You can disable cookies in your browser. Some features may not function without cookies.
We may also use third-party cookies from:
Analytics tools (e.g., Google Analytics, Facebook Pixel)
Shopify (see Shopify Cookie Policy)
Advertising partners (e.g., Google, Meta)
4. Embedded Content and Third-Party Services
Articles may include embedded content (e.g., videos, images, forms). Embedded content behaves as if you visited that third-party site and may collect your data, set cookies, or track your activity.
5. Use of Information
Your personal data may be used to:
Comply with legal obligations
Fulfill orders, shipping, and returns
Manage your account and preferences
Provide customer support
Send promotional content (you can opt out)
Improve our site and services
Prevent fraud or abuse
6. Legal Basis for Processing
We process data under the following legal bases:
- Contract performance – to fulfill purchase agreements.
- Legitimate interest – for analytics, marketing, fraud prevention.
- Consent – where required (e.g., marketing emails).
- Legal compliance – when required by applicable law.
7. Sharing Your Information
We may share data with:
- Service providers: hosting, payment processors (e.g., Stripe, PayPal), shipping partners
- Marketing platforms: only if consented
- Legal authorities: in case of fraud or legal obligation
- Affiliates within our business group
- Spam detection tools (e.g., Akismet) for comments
We do not sell your personal information.
8. Data Retention
- Comments and metadata: retained indefinitely.
- Registered users: account info retained as long as the account is active.
- Order records: retained for legal/tax compliance.
9. Data Security
At Vibe Wear Hub, we prioritize the security and confidentiality of your personal data. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
Access to your personal data is limited to authorized personnel and trusted service providers who are contractually obligated to protect your information.
While we strive to use industry-standard security protocols, please note that no online transmission or storage system is 100% secure.
If you create an account on our site, you are responsible for maintaining the confidentiality of your password and for all activities under your login credentials. Please notify us immediately at [email protected] if you suspect unauthorized use of your account or any security breach.
10. Your Rights
Depending on your jurisdiction (e.g., EU, US, LATAM), you may have rights to:
- Access your personal data
- Request the correction of inaccurate data
- Request the deletion of your data
- Request restriction of processing
- Object to the processing of your data
- Request data portability
- Not be subject to automated decision-making.
To exercise any of these rights, please contact us at [email protected], stating the reason for your request and providing a valid form of identification, if necessary.
Regardless of any other legal remedy, users also have the right to file a complaint with a data protection authority in their country of residence, place of work, or place of the alleged infringement if they believe the processing of their personal data does not comply with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with the revision date at the top.
12. Links to Third-Party Websites
Our website may contain links to websites operated by third parties, such as payment processors, social networks, or service providers. Vibe Wear Hub is not responsible for the privacy practices of those external websites. We strongly recommend that you review the privacy policies of any external sites before providing any personal information.
Please note that their terms and data protection policies may differ from those of Vibe Wear Hub.
13. Acceptance and Consent
By using our website, the user acknowledges having been informed of the terms regarding the processing of their personal data, and expressly accepts and consents to the collection and use of such data by Vibe Wear Hub, in the manner and for the purposes described in this Privacy Policy.